Help/What's new/Coupon codes, at checkout and online
What's new

Coupon codes, at checkout and online

Make discount codes under Settings › Coupons and apply them at checkout. Clients can type one on your booking page too, once you turn that on.

Shipped 22 September 2026·Updated 5 October 2026·2 min read

You can now make discount codes and apply them to a sale. Each code takes a percentage or an amount off, and you decide who can use it and when.

Codes live under Settings › Coupons. Clients can only type one on your booking page after you turn on Let clients use codes when booking online, which is off to start.

What a code can do

  • A percentage or an amount off the whole sale.
  • A first and a last day. The last day counts in full, so a code that ends Sunday works all day Sunday.
  • A limit on how many times it can be used in total, and how many times one client can use it.
  • A minimum total, checked before the discount comes off.
  • First-time clients only.
  • Services the sale has to include. The discount still comes off the whole sale, not only those services.
  • Where it works: anywhere, online only, or in person only.

Using a code

  • At checkout, press Coupon in the cart and type the code. This works whether or not your booking page takes codes, so you can run codes you haven't published.
  • On your booking page, once it's turned on, clients see a box for a code and the discount before they book. If a code has stopped working by the time they book, the page tells them why before anything is booked.
  • A deposit never comes to more than the sale. If a code brings the price under the deposit, the deposit comes down to match.
  • One discount per sale. Applying a code replaces a discount you typed by hand, and typing one replaces the code.

Open a code to see every time it was used. A code that's been used can't be deleted, so its history stays. Switch it off instead.

Not in the staff app yet

Codes are applied in the dashboard's checkout. The staff app's checkout doesn't take them yet.

Coupon codes, at checkout and online — Inchair Help