Up to three
Up to three reminders per appointment, from a week before to an hour before.
On by default
Every client with an email address gets them, unless they turn them off.
Never twice
Each reminder goes once per appointment, even if something retries.
See it working
A 0:49 film, made from Inchair's own screens.
Reminders that suit the work
A week out is when someone can still move a long appointment. A day out is when they remember. Two hours out is when they leave the house. Pick up to three, and every appointment follows them.
Each one carries your business's name, the time, who it's with and where, and a link to their appointment.
- Up to three reminder times per business
- Anywhere from a week to an hour before
- A link to their appointment in every one
The whole setting, on one screen
Pick each reminder time from a list, from a week before the appointment to an hour before. Up to three.
The client stays in control
On unless they say no
Reminder emails are on for every client, and they can turn them off from their own account or their appointment link.
Changing plans is one tap
The link in a reminder opens their appointment, where they can move or cancel it within the rules you set.
A way to reach you
From the same page they can send you a message, which lands in their thread in Messages.
Questions
- Do reminders cost extra?
- There's no subscription. Card payments carry Stripe's processing fee, and instant payouts carry a fee.
- Can a client reply to a reminder?
- A reply to the reminder email itself doesn't reach you. The reminder links to their appointment, where they can change it, cancel it or send you a message.
- What happens when an appointment moves after a reminder went out?
- Reminders that haven't gone yet follow it to the new time. One that already went isn't sent again, so nobody gets the same reminder twice.
- Can I write my own reminder wording?
- No. Reminders use Inchair's own wording, with your business's name and details.
- Do you send text reminders?
- No. Reminders go by email.
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