Turnaround, accounted for
Buffer after each treatment, held off the book without being sold to the client.
Notes per visit
What you used, what reacted, what to do differently — on the record, not in a folder.
Not everything is self-bookable
Keep consultations and first-time treatments off the page.
The ten minutes between clients
Stripping the bed, wiping down, restocking — real time that isn't part of anyone's treatment. Set it as buffer and it's held off the book without appearing on the client's appointment as time they're paying for.
Where a treatment has a genuine waiting stage — a mask, a peel developing — the work/processing/work split describes it, so the timing on the page matches the timing in the room.
- Buffer after each service, per service
- Processing stages timed separately where they're real
- Salon hours and each therapist's own availability, both respected
Who gets to book what
A first-time treatment you'd rather assess in person doesn't belong on a booking page. Mark that service as not bookable online — it stays on your menu, stays in your admin, and simply isn't offered to a stranger.
For everything else, your policy can be shown at booking or required with a tick before it goes through. What the client agreed to, and when, is stored against the version of the wording they actually read.
- Call-only services, live but unbookable online
- Or review every booking as a request
- Policy agreement recorded against its version
Across a course of treatments
The whole history
Every appointment they've had with you, on one card, without digging.
Notes that carry forward
Products, reactions, sensitivities — written once, read at the start of the next visit.
Aftercare in writing
Sent into their thread, where it stays findable rather than being said once at the door.
Questions
- Does Inchair have intake or consent forms?
- Not as a forms builder. What exists is your cancellation policy, which can be required with a tick at booking and whose agreement is recorded, plus notes on the client record. A full intake form isn't something Inchair does today.
- Can I stop new clients booking certain treatments?
- Yes. Mark the service as not bookable online and it stays off the booking page entirely, or put the studio into review mode so every booking is a request you accept.
- Can I book room turnaround time between clients?
- Yes, as buffer time after a service. It's held off the book without being added to the client's appointment length.
- Can I track a client's course of treatments?
- Their full appointment history is on their client card, along with your notes. There's no packages or prepaid-course feature that decrements a balance.
Set your booking page up in an afternoon.
Bring your clients across, take your first deposit, and stop answering booking messages on your day off.
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