Connecting Stripe
What connecting unlocks, whose account the money lands in, and why you're the merchant.
Card payments are charged on a Stripe account in your salon's name, and paid out to your bank. Inchair never holds your money.
That's not a technicality — it's why you're the merchant of record for every ticket, and why a dispute is between you and your client rather than between us and yours.
Setting it up
Settings → Payments (opens in a new tab), then follow the onboarding. Stripe asks what it needs to pay a business: who you are, your bank details, and identity verification. Those forms are Stripe's, not ours, and the answers go to them.
Stripe may keep verifying after you've finished the form. The settings page re-checks your status whenever you open it, so if it says verifying, the fix is usually to come back rather than to start again.
What it turns on
- Deposits at booking, and cards held on file against a no-show
- Charging a card at checkout, including one already saved
- Sending a client a link or QR to pay from their own phone
- Tipping at checkout
- Apple Pay and Google Pay on your booking page
- Payouts to your bank on a schedule you can change from your wallet
Before it's connected
You can still take bookings and record cash. Online bookings don't ask for a deposit or a card, even where a service is set to, and nothing above is offered until Stripe has finished setting up your account.
Fees
There's no subscription. Card payments carry Stripe's processing fee, and instant payouts carry a fee. Stripe takes its fee from your balance, the way it would if you'd signed up with them directly.
Apple Pay and Google Pay
These switch themselves on once your account can actually take a charge — there's nothing to configure. They can't be registered before that, which is why they appear a little after the rest.